Shipping Policy – Kicky Media
Contact: Suraj
Introduction
This Shipping Policy applies to all orders placed on Kicky Media and is managed by Suraj.
Shipment Processing Times
Orders are processed within 1-3 business days, excluding weekends and public holidays. During peak periods, additional processing time may be required.
Shipping Methods & Delivery Times
- Standard Shipping: 5-7 business days (metro cities), 7-10 days (rural/remote areas)
- Expedited Shipping: 2-3 business days (available in select locations)
Delivery timelines may vary based on your location. Major courier partners include India Post, Blue Dart, and Delhivery.
Shipping Costs
Shipping charges are calculated at checkout. Free shipping may be offered for qualifying orders above a specified value. All applicable GST and taxes are included in the displayed pricing.
Cash on Delivery (COD)
COD is available for certain locations and will be shown as an option at checkout.
Public Holidays & Local Events
Deliveries may be delayed due to public holidays or local events. We will notify customers of any anticipated delays.
Order Tracking
Once shipped, you will receive an email or SMS with your order tracking number. You may track your shipment directly with the courier.
Customs, Duties, & Taxes (International)
For international shipments, customs duties and taxes are the responsibility of the customer.
Shipping Restrictions
Some products may not be eligible for delivery to certain locations. Delivery availability will be indicated at checkout.
Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact Suraj at Kicky Media with order details and photos. We’ll resolve your issue as promptly as possible.
Failed Delivery
Kicky Media is not responsible for delivery errors due to incorrect or incomplete address information. If a package is returned, we will arrange a second delivery at additional cost.
Contact
For any shipping queries, please reach out to Suraj at Kicky Media using the contact page on our website.